Communication and Communication Skills in Work Environments and Their Impact on Environmental Performance in Jordanian Industrial Companies: “Empirical Study”

Abstract

The purpose of this study is to identify the impact of communication and communication skills on the environmental performance in Jordanian industrial companies. The sample of the study consisted of (165) employees in Jordanian industrial companies. The data was collected by randomly distributing a questionnaire to the sample and (146) questionnaire forms were retrieved, (119) of which were subjected to statistical analysis. The study mainly indicates that there is a statistically significant impact of communication and communication skills: communications types (written communication, oral communication, body language) and communication elements on the environmental performance of Jordanian industrial companies from the point of view of their employees.