BANI ISSA, W.; QUTAISHAT, F. The Moderating Effect of Integration between ERP and CRM Systems on Organizational Performance. Jordan Journal of Business Administration, [S. l.], v. 16, n. 1, 2020. Disponível em: https://archives.ju.edu.jo/index.php/JJBA/article/view/105655. Acesso em: 25 feb. 2026.