AL-DMOUR, R.; ALNAFOURI, M.; AL-ALWAN, A. The Mediating Role of E-Satisfaction in the Relationship between E-Service Quality and Customer E-Loyalty in Internet Banking. Jordan Journal of Business Administration, [S. l.], v. 15, n. 2, 2019. Disponível em: https://archives.ju.edu.jo/index.php/JJBA/article/view/102096. Acesso em: 25 feb. 2026.